Moments of Impact:
How to Design Strategic Conversations that Accelerate Change
(Simon & Schuster, 2014)
What adaptive challenge is your organization facing right now? The rise of a tough new competitor? The slow unraveling of a long-successful business model? The emergence of a disruptive new technology that presents both opportunities and threats? Surprising innovations coming from faraway markets?
Superhero executives can’t solve adaptive challenges by themselves. Addressing them requires collaboration from people with different perspectives from across the organization — and often beyond. And it requires an approach that’s different from standard meetings and brainstorming sessions — our usual tools for collaboration.
Moments of Impact argues that strategic conversations are the best way to tackle adaptive challenges. Strategic conversations are creative and collaborative problem-solving sessions designed to address an adaptive challenge. But it’s one thing to read about a process — and another to do it yourself. Moments of Impact provides the framework, tools and tips all leaders need to get started right away.
“What if conversations at work actually mattered? Moments of Impact shows how they can, offering an actionable model for sparking creativity and driving change.” - Adam Grant, author, Give and Take and Originals
“They say insanity is doing the same thing over and over again and expecting a different result. I saw that’s also a pretty definition of a typical meeting. If you’d like to short circuit the meeting loop and energize your team’s ability to create new visions, then Moments of Impact is the book you need.” - Dan Pink, author, When?, Drive, and A Whole New Mind
“We need to move beyond the blah, blah, blah dominating our meeting rooms today. We need strategic conversations that generate real innovation and change. This book shows you how to design them.” Alex Osterwalder, lead author, Business Model Generation
Design a Better Business:
New Tools, Skills and Mindset for Strategy and Innovation (Wiley, 2016)
Whether you're a business leader, aspiring entrepreneur, corporate innovator, growth investor, social impact change agent or enterprising student, Design a Better Business is the comprehensive guide to the new tools, skills and mindsets required to master ambiguity and create value from uncertainty.
Design a Better Business introduces readers to the double loop design process, a practical approach to creating and growing value using collaborative and generative practices that anyone can learn and immediately try with their organizations.
With detailed visual guides to over 20 strategic tools and 48 case studies and real life examples from large corporations such as ING Bank, Audi, Autodesk, and Toyota Financial Services, to small startups, incubators, and social impact organizations, Design a Better Business is the most comprehensive and practical guide on how to launch and sustain innovation as a discipline in your organization.
“Taking advantage of our innate ability to see - both with our eyes and with our mind’s eye - we can discovery ideas that are otherwise invisible, develop those ideas quickly and intuitively, and then share those ideas with other people in a way they simply ‘get.’ Welcome to a whole new way of looking at design in business.” - Dan Roam, author of The Back of the Napkin, Show & Tell, and Draw to Win
“Designers learn that you don’t have to wait for someone else to make changes. We need to 6 billion more people that think like this to make positive change. Let’s introduce the design process to education, in kindergarten and on up.” - Nathan Shedroff, Founding Director, Design MBA Program, author, Making Meaning and Blindspot